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Public Question Time - Ongoing Questions

Responses to public questions presented at meetings of Crediton Town Council.

Meeting & Date: Question: Response: Latest update & date:
Full Council 3
March 2026
A member of the public requested updates on the community noticeboard, the town clock, and the repair of benches in the town square. The Deputy Clerk confirmed one bench had been repaired and returned to the square, the other bench is currently inaccessible due to the storage of Christmas decorations but will be addressed soon. The noticeboard was expected to arrive soon and the delay was raised with the supplier. The town clock repair is scheduled for 18 March, contingent on the availability of a cherry picker.

06.03.2026 Noticeboard has been installed. 

The clock was repaired on 18 March as previously mentioned.

30.03.2026 One bench has been repaired, the other bench remains in the garage and will be repaired once the Christmas decorations have been reviewed.

Full Council 17 February 2026 Whether the published timescale for Old Landscore School was on track. Cllr Huxtable confirmed that the council was awaiting the results of feasibility review and that decisions would be made once the review was completed. 30.03.2026 A report regarding the feasibility review has been received and a report will be added to the agenda on 21 April for council to review and consider options going forwards
Full Council 17 February 2026 The dangerous parking situation and the lack of response from Devon County Council on the matter at Winswood, including parking on the grass verge. County Cllr Cairney assured the resident that he would bring up the issue in his next meeting with the relevant officer and requested copies of correspondence to aid in resolving the matter.  
Full Council 17 February 2026 Whether Nexus Systems should perform the Windows 11 upgrade free of charge. Cllr Huxtable acknowledged the issue and indicated that discussions were ongoing

30.03.2026 Nexus do not feel able to perform the Windows 11 upgrade alongside the additional checks free of charge and on the basis that there are only three computers now requiring an upgrade it is likely that these will be updated in house.

Full Council 17 February 2026 Concerns were raised about the rise in substance abuse in the area and the potential benefit of installing sharps bins to address this issue. The member of the public mentioned her discussions with local police and the charity ‘Together’, who were supportive of the initiative. However, Mid Devon Council had informed her there was no funding available for the bins. Cllr Huxtable suggested organising a meeting with the member of the public and District Cllr Cochran, to explore further actions.

30.03.2026 Meeting held, and actions agreed to progress the enquiry. Currently awaiting a response from “Together” to understand the need and their thoughts on how to progress.

Full Council 03 February 2026 When will audio recordings be implemented?  We are currently liaising with our website provider to determine the most appropriate approach for having audio files available on the website given the size of the audio files. Once we have a better understanding and a solution it will be covered in the Chairs and Clerks Announcements or, if required by way of a separate report.

30.03.2026 Recordings are now being made available using YouTube, and this solution will be shared at the next meeting.

Full Council 03 February 2026 Who decided on the £12,000 for the collated summer programme? The Chair confirmed that decision was agreed by Full Council, at the budget meeting. This was queried again and the Chair confirmed it would be looked into and responded to.  The budget was proposed to Full Council and approved as part of the precep. The budget was to be supported by a report, and it has been subsequently been agreed to create a working group/task and finish group to support and monitor.  
Full Council 20 January 2026 After the proposed precept increase of over 5% will our precept still be the highest in England?  I do not have access to such data unfortunately - please let me know where you obtained the information for last year and I will certainly take a look at it and provide a fuller response.

30.03.2026 No further information received.

Full Council 4 November 2025

In November 2021, Crediton Town Council became the first in Devon to be awarded the Quality Gold Award for good practice in governance, community engagement, and council improvement.

This is still proudly displayed on the Council's website. My understanding is that the award is valid for four years. 

Does the Council intend to reapply and, if so, what level of award does it realistically expect to achieve now?

Work was started on reviewing the changes to the criteria since the council were given the award - further progress was put on hold because of higher priorities. The council have not discussed as to whether it would wish to seek an award when the next submissions are reviewed in January but the council will be discussing the topic later in the year, and any application will need to be approved by the Full Council. It would be disappointing not to re-apply but will need to be prioritised.

30.03.2026 The intention is to submit the application to Full Council in April in readiness for the application to be reviewed in May 2026.

Full Council 7 October 2025 Where will the Kings Portrait be hung in the new office?  In Manor Office, the location hasn't been decided but it will be put up when the office is in a fit state, to prevent damage. Public will be made aware when this happens. 

30.03.2026 Once the building works have been approved and implemented a home for the portrait will be determined.

Full Council 2 September 2025 Is there an update on the bus shelter at Redlands? Devon County Council advise that Tesco have not yet granted permission to install the bus shelter, but would like to install a bus shelter comprising a 3 bay shelter with seating, timetable, hard standing and a sedum plant living roof - the shelter would be configured to allow for passenger access.

30.03.2026 The adoption of Joseph Locke Way by DCC and the Bus Shelter has recently been discussed. A timetable of the phased events will be published in due course by DCC/Tesco.

Full Council 4 July 2025

When is the renovation work at Old Landscore School going to start, what renovations are proposed, and how much time has the council allocated to it?

This plan may still be optimistic, and we appreciate that it will inevitably need to be flexed to take into account other needs, priorities and issues as they arise, not least the moving and settling into Manor Office which will be the main priority in the coming quarter.

Old Landscore School Redevelopment Plan

 

 

                       

PHASE

   

Period

             

 

 

                       

Feasibility & Visioning 

 

Apr-25

 - 

Oct-25

             

 

 

                       

 

Community Needs Assessment: Re-engage with local groups, organisations, and stakeholders to identify desired uses (e.g., meeting rooms, co-working spaces, youth centre) have changed to develop Business Plan.

 

Building Survey: Review structural and condition survey covering the building’s integrity, asbestos presence, and suitability for conversion.

 

Initial Plans: Obtain initial plans including accessibility upgrades, energy efficiency, and compliance with modern standards.

 

Reporting: Business Plan to Full Council for consideration, review and subsequent approval.

   

 

 

                       

Planning & Permissions 

Sep-25

 - 

Jan-26

             

 

 

                       

 

Planning Permission: Liaise with Conservation Officer to understand her views and based on her feedback submit a full planning application especially as structural changes are likely to be required. Include items from sustainability discussion too.

 

Consult and obtain Building Regulations: Ensure compliance with fire safety, accessibility (Part M), insulation, and ventilation standards.

 

 

                       

Design & Funding

 

Jul-25

 - 

May-26

             

 

 

                       

 

Architectural Plans: Fully develop detailed plans that balance modern use with preservation based on discussions and feedback.

 

Public Consultation: Share plans with the community for feedback and support as necessary.

     

 

Funding Applications: Apply for grants to assist with the building and assess the appropriate "corporate" structure.

 

 

 

                       

Procurement & Tendering

Jan-26

 - 

May-26

             

 

 

                       

 

Tender Process: Issue tenders for contractors, ensuring they have experience with heritage and/or community buildings.

 

Contract(s) Awarded: Select based on quality, experience, and cost.

         

 

 

                       

Construction & Fit-Out

 

May-26

 - 

Oct-26

             

 

 

                       

 

Phased Work : Depending on funding and use, consider phased development (unlikely but to be considered).

 

 

Sustainability Upgrades: Include insulation, solar panels, heat pumps, and LED lighting where feasible.

   

 

Final Inspections: Ensure all work complies with building regulations and planning conditions.

     

 

 

                       

Launch & Operation

 

Sep-26

 - 

Nov-26

             

 

 

                       

 

"Soft" Launch/Opening: Open with limited services to test operations.

           

 

Official Opening: Host a community event to celebrate and promote the new facility.

       

 

Ongoing Management: Set up an appropriate management committee or trust structure to oversee bookings, maintenance, and programming.

 

The above will vary depending on the building’s condition, planning complexity, and funding type/availability. Some actions will fall into more than one phase but not repeated several times as this would over complicate this high level plan.

27 October 2025: The Town Council have approved the Town Clerk to investigate and obtain quotes from professionals to progress the OLS project.

 

30.03.2026 The topic will be discussed at an upcoming council meeting.

Community
01 April 2025

I cannot be the only person to notice how much the buses waiting at both the St Lawrence Green stop and the stop outside the Museum, are causing traffic chaos (and probably leading to increased pollution) in the town.

The buses that run every 20 minutes or so, have a habit of sitting at the stop on the green for 5 minutes, backing up traffic at the traffic lights on the green, especially during peak work/school run times.

The more serious issue is the bus that I quite often see sitting at the stop outside the Museum. It's not uncommon for it to wait there for 10 minutes before driving away, and as such a bus seems to do this every 20-30 minutes, there are often queues of traffic sitting behind it for long periods. The stop is also in a stupid location in my opinion, directly on the junction of Searle Street. Anyone attempting to exit Searle Street has limited visibility because the bus blocks their view, and they take a risk pulling out if a vehicle is attempting to drive around the bus.

Can nothing be done about either stop locations or the time periods the buses sit at these stops waiting (especially outside the museum).

CTC will contact the bus companies to discuss the long wait times and report back with the findings.

30.03.2026 update : No further contact has been received from the member of the public.

Community
01 April 2025

Mid Devon District Council (MDDC) has seemingly allocated over £200,000 to assist with traffic flow improvements in the Western Gateway, St Lawrence Green, and/or High Street areas. This sum includes approximately £35,000 from McDonald's and over £80,000 from Lidl, as published in MDDC's financial statement in November. Councillor Downes mentioned he was unaware of the specific purpose of these funds as the management falls under the county council. But are any other Town Council members aware of what this money is to be used for?

If the answer to the above question is "no", can I ask why the Town Council is not consulted at all regarding such significant funding decisions that relate to Crediton?

The Chair confirmed that Crediton Town Council (CTC) is not aware of the earmarked use for this money as it is passed to Mid Devon District Council (MDDC) to administer. The Chair outlined previous discussions that had taken place regarding the western gateway including a proposal to take a section out of St Lawrence Green to create a bus stop, which CTC objected to, as well as ideas included in CTC’s Traffic & Urban Realm Study to help traffic move more smoothly, which Devon County Council (DCC) objected to. Further investigation will be carried out into the use of this S106 money.

27 October 2025: Discussions are underway to understand what, if anything can be undertaken to facilitate the use of S106 funds in a more productive manner.

30.03.2206 update: Whilst contact has been made with the S106 officer at MDDC there is nothing further to report on this area of allocated funds.